Missing Coins
Last updated: 2025-01-26
Understanding Survey Completions
Important Survey Tips
If you didn't receive coins instantly after completing a survey, it's likely that the survey wasn't fully completed or you didn't qualify.
Key Points About Surveys:
- Surveys target specific audiences — not qualifying is common
- Answer consistently to avoid disqualification or bans
- Messages like "Thanks for your time" often mean disqualification
- Valid completions credit instantly — no delay for surveys
- Rushing can trigger fraud detection — take your time
Common Reasons for Missing Coins
🕒 Timing Issues
- Most offers take up to 24 hours to credit
- Some offers can take up to 30 business days
- Completing too quickly (“speeding”) may get flagged
🔄 Previous Completions
- Already completed on another site/account
- Previously downloaded or interacted with the app/game
- Multiple attempts on the same offer
⚠️ Technical Problems
- VPN usage is strictly prohibited
- AdBlockers may interfere with tracking
- Unstable mobile data connection
- Region restrictions on certain offers
How to Get Help
If you completed an offer but didn't get your coins:
- Wait 24 Hours
Some offers need time to process
- Review the Requirements
Double-check the steps were all completed
- Use Offerwall Support
Every offerwall has its own system for missing coins — use that first
- Open a Discord Ticket
If nothing works, contact us with proof in Discord so we can help
What to Include in Support:
- Screenshots proving completion
- Your offerwall support ticket number
- Date & time you did the offer
- Device used (phone, desktop, etc.)
Prevent Missing Coins Next Time
- Take screenshots of every step
- Use WiFi instead of mobile data
- Disable VPN and AdBlock before starting
- Read requirements before clicking
- Don’t attempt offers not available in your region
- Answer surveys carefully and honestly
- Be patient and avoid rushing