Missing Robux

Last updated: 2025-01-26

Understanding Survey Completions

Important Survey Tips

True completion means instant credit. If you haven't received Robux immediately after a survey, you likely didn't qualify.

Key Points About Surveys:

  • Surveys target specific audiences - not qualifying is normal and common
  • Be consistent with your answers - inconsistencies can lead to offerwall bans
  • Messages like "Thank you for your participation" usually mean disqualification
  • Valid completions credit instantly - no wait time for surveys
  • Take your time - rushing through surveys is detected and can get you banned

Common Reasons for Missing Rewards

  • 🕒 Timing Issues

    • Most offers take up to 24 hours to credit
    • Some offers may take up to 30 business days in rare cases
    • Completing offers too quickly ("speeding") will result in rejection

  • 🔄 Previous Completion Issues

    • Already completed on another website or account
    • Previously downloaded app or game
    • Multiple attempts at same offer

  • ⚠️ Technical Issues

    • Using VPNs (strictly prohibited)
    • Active AdBlockers interfering with tracking
    • Mobile data (3G/4G) connection issues
    • Region restrictions on certain offers

How to Get Help

If you believe you've completed an offer correctly but haven't received credit:

  1. Wait 24 Hours

    Most offers need time to track and verify completion

  2. Check Completion Requirements

    Review all offer steps and ensure you met every requirement

  3. Contact Offerwall Support

    Each offerwall has its own support system for missing rewards

  4. Create Support Ticket

    If offerwall support doesn't help, create a ticket in our Discord server with proof of completion

Required Proof for Support:

  • Screenshots of offer completion
  • Offerwall support ticket number
  • Date and time of completion
  • Device used for the offer

Prevention Tips for Future Offers

  • Always take screenshots of offer completions
  • Use stable WiFi connection instead of mobile data
  • Disable VPN and AdBlockers before starting offers
  • Read all requirements carefully before starting
  • Only attempt offers available in your region
  • Maintain consistent survey answers
  • Complete offers fully without rushing