Missing Robux
Last updated: 2025-01-26
Understanding Survey Completions
Important Survey Tips
True completion means instant credit. If you haven't received Robux immediately after a survey, you likely didn't qualify.
Key Points About Surveys:
- Surveys target specific audiences - not qualifying is normal and common
- Be consistent with your answers - inconsistencies can lead to offerwall bans
- Messages like "Thank you for your participation" usually mean disqualification
- Valid completions credit instantly - no wait time for surveys
- Take your time - rushing through surveys is detected and can get you banned
Common Reasons for Missing Rewards
🕒 Timing Issues
- Most offers take up to 24 hours to credit
- Some offers may take up to 30 business days in rare cases
- Completing offers too quickly ("speeding") will result in rejection
🔄 Previous Completion Issues
- Already completed on another website or account
- Previously downloaded app or game
- Multiple attempts at same offer
⚠️ Technical Issues
- Using VPNs (strictly prohibited)
- Active AdBlockers interfering with tracking
- Mobile data (3G/4G) connection issues
- Region restrictions on certain offers
How to Get Help
If you believe you've completed an offer correctly but haven't received credit:
- Wait 24 Hours
Most offers need time to track and verify completion
- Check Completion Requirements
Review all offer steps and ensure you met every requirement
- Contact Offerwall Support
Each offerwall has its own support system for missing rewards
- Create Support Ticket
If offerwall support doesn't help, create a ticket in our Discord server with proof of completion
Required Proof for Support:
- Screenshots of offer completion
- Offerwall support ticket number
- Date and time of completion
- Device used for the offer
Prevention Tips for Future Offers
- Always take screenshots of offer completions
- Use stable WiFi connection instead of mobile data
- Disable VPN and AdBlockers before starting offers
- Read all requirements carefully before starting
- Only attempt offers available in your region
- Maintain consistent survey answers
- Complete offers fully without rushing